Shipping Policy
At our education and training organization, we prioritize your satisfaction and convenience when it comes to shipping and exchanges. Below are the key points of our policy:
Shipping:
- All educational materials, such as books, course guides, and resources, are delivered promptly to your registered address.
- Shipping timelines depend on your location, but we aim to ensure delivery within 7-10 working days for most areas.
- You will receive a tracking number via email or SMS to monitor the status of your shipment.
Exchange:
- If you receive damaged, defective, or incorrect materials, you can request an exchange within 7 days of delivery.
- To initiate an exchange, contact our support team with proof of the issue (e.g., images of damaged material).
- Exchanges are processed once the returned items are received in their original condition.
General Terms:
- Digital course content and online subscriptions are non-exchangeable.
- Shipping charges for returned items may apply in certain cases, which will be informed beforehand.
We are committed to providing a seamless experience and ensuring that our students have access to the best learning materials without hassle. If you have any questions, feel free to reach out to our support team!
